Privacy Policy

Bo Cai Chinese Education (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Collection of Personal Data

We may collect the following personal data from parents/guardians and students:

  • Full name, NRIC/FIN/passport number, date of birth, gender
  • Contact information (address, phone number, email)
  • Emergency contact details
  • Educational and health information relevant to lesson participation
  • Payment and billing information

2. Use of Personal Data

Your personal data may be used for the following purposes:

  • Processing enrolment, billing, and payments
  • Communicating class schedules, events, or important updates
  • Monitoring student learning progress
  • Providing student support and care during lessons
  • Meeting legal, safety, or regulatory requirements
  • Marketing and promotional purposes (only with prior consent)

3. Disclosure of Personal Data

We will not disclose your personal data to third parties except in the following situations:

  • Where required by law or government authorities
  • Where necessary for payment processing or administrative support
  • With your consent for marketing or publicity purposes

4. Use of Photos and Videos

  • Photos or videos taken during classes or events may be used for educational and promotional purposes (e.g., brochures, website, social media).
  • Parents/guardians who do not wish for their child’s images to be used may inform us in writing.

5. Protection of Personal Data

We take reasonable security measures to safeguard personal data against unauthorised access, disclosure, or misuse.

6. Access & Correction

You may request access to your personal data or correction of any inaccuracies by contacting us at: 📧 [bocaizhongwen.edu@gmail.com] 📞 [93274636]

7. Retention of Data

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

8. Amendments to Policy

Bo Cai Chinese Education may update this Privacy Policy from time to time. The latest version will always be available on our website or upon request.

9. Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.